After writing about values for the past few weeks, it seems only appropriate to pause to consider the new values-based direction that Barclays Bank is taking.
The new CEO has apparently decided that 5 values should be at the centre of the business. These are respect, integrity, service, excellence and stewardship (RISES). (Now I have no idea whether Barclays is using this mnemonic or not, but having come up with it I cannot help thinking it would be brilliant if they are, because it would mean without any effort at all they could now claim their logo is a phoenix and not an eagle!) But, jokes aside, the values themselves seem reasonable.
In fact they are just the values you would expect from a bank. They seem so obvious that you have to ask yourself how they managed to move so far away from them in the first place. So encouraging though this is, there are aspects that still give cause for concern.