Previous month:
August 2016
Next month:
October 2016

September 2016

How to Improve Real-World Leadership Practice

“The science of leadership is well established.” So says Tomas Chamorro-Premuzic, a Professor of Business Psychology at University College London. This premise enables him to conclude, “There is no real need to advance it in order to improve real-world practices. We should focus instead on applying what we already know, and ignoring what we think we know that isn’t true.”  (“What Science Tells Us About Leadership Potential”, taken from HBR.)  

That makes it sound so simple. Would that it were so! Given the professor’s own statements that, “Its key studies are unfamiliar to most people, including an alarmingly large proportion of those in charge of evaluating and selecting leaders” and “This science-practitioner gap explains our disappointing state of affairs”, we appear to have a major problem.

Several questions spring instantly to mind.

Continue reading "How to Improve Real-World Leadership Practice" »


Avoid the Unfortunate Consequences of The People Paradox

Have you ever heard of The People Paradox? I hadn’t either, although I was well aware of Lord Acton’s famous quote that, “Power corrupts and absolute power corrupts absolutely.”  Well, apparently that’s not just a bon mot: power does corrupt. Certainly according to research cited in the HBR.

Double standards_000019802064XSmall

Continue reading "Avoid the Unfortunate Consequences of The People Paradox" »


Human Governance: Golden Rule or Platinum?


Weighing things up 123rf.com_17770089_s
Last week I wrote about The Golden and Platinum Rules in the context of Customer Experience. Today I want to discuss them in the broader context of human relations before, once again, narrowing the perspective and looking specifically at their role in the workplace. But, first let’s ensure a common starting point.

Continue reading "Human Governance: Golden Rule or Platinum?" »


Customer Experience: Golden Rule or Platinum

For some time now, I have been aware of the Platinum Rule. I have, however, remained sceptical and largely ignored it. After all, the Golden Rule has worked for the human race for millennia and underpinned much of what has been good. I don’t see how it can suddenly become invalid. But that is not enough: it is simply resistance to change. Finding out whether my doubts are justified requires a closer look.

Continue reading "Customer Experience: Golden Rule or Platinum" »


A Better Way than Worker Cooperatives and ESOPs

I have recently noticed a spate of material on the subject of worker cooperatives. The most interesting was the Forbes article “For Some, Worker Cooperatives Emerge As An Alternative To ESOPs” which made me wonder if worker cooperatives were a new trend.  If so, it certainly provides food for thought.  

The article suggests that worker cooperatives are a result of changing demographics and a means of addressing the disruptive effects of generational change. Perhaps, but their providing a solution for only “some” implies that ESOPs (Employee Share Ownership Programmes) are the only other option. While history certainly entitles both to be options, being the only two suggests rather limited thinking. After all, both have their shortcomings, which – at the very least – warrants exploring other possibilities.  

Continue reading "A Better Way than Worker Cooperatives and ESOPs" »