They say you should never answer a question with a question. Yet, sometimes, there is no better way of providing an answer. You are likely familiar with the apocryphal story of the executive who asked, “What if I train my employees and they just leave?” And, who apparently received the answer, “What if you don’t train them and they stay?”
What a classic riposte. Oh to have the same wisdom and wit! I increasingly feel that is the perfect way to answer a question I am often asked. So from now on when people ask me, “What happens when I value my employees?” I am going to respond by saying. “I don’t know! But what happens when you don’t?”
The great management paradox is that it is common for executives to say “Our people are our greatest asset!” Hell some might even sincerely mean it! Yet convention insists that we account for, manage and treat employees solely as costs. How then can you expect your employees to be engaged if the subliminal message they keep getting is that they don’t really matter?