Just when I thought things couldn’t get any worse they did.
Previously I described how my bank had rejected a payment to an overseas supplier whilst “charging” 6.65% for the transaction. When writing I fully expected the matter to be amicably resolved. I never for a moment believed they actually expected to get away with it. After all it is pure bank robbery, albeit an inversion of the normal sense of the term. Here you have a billion pound organisation extorting money from a small business simply because they believe they can get away with it. It seems that I was naïve and misguided and completely failed to recognise just what bullies banks are.